Frequently Asked Questions

That depends on a few things: the age of your roof, the extent of the damage, and whether you're dealing with ongoing leaks. If your roof is under 15 years old and the damage is localized (like a few missing shingles or a small leak), a repair is usually the way to go. But if you're seeing widespread issues, multiple leaks, or shingles that are curling and cracking across large areas, a replacement makes more sense long-term. We'll give you an honest assessment—no upselling.

Most residential roof replacements take 1 to 3 days. A standard single-family home is usually done in a single day. Larger homes, multi-story properties, or roofs with complex designs might take a bit longer. Weather can affect timing too—if we're in the middle of a roof and a storm rolls in, we'll secure everything and resume when it's safe. We'll give you a clear timeline before we start.

We work primarily with architectural asphalt shingles, which are the industry standard for durability and value. We carry products from trusted manufacturers like GAF and CertainTeed. For most homes, architectural shingles are the right choice—they look great, hold up well in Chicago weather, and come with solid warranties. If you have specific preferences or requirements, let us know and we'll walk you through your options.

Yes. We've helped many homeowners navigate the insurance claim process after storm damage. We'll meet with your adjuster, document the damage thoroughly, and provide a detailed estimate. Keep in mind: we work for you, not the insurance company. Our job is to make sure your roof gets fixed properly, period.

No. Every crew that shows up at your property works for us—and only us. We don't subcontract because we can't subcontract our standards. This means you deal with the same people from estimate to finished job. No surprises, no finger-pointing if something goes wrong. We're accountable for every step of the process.

Yes on both counts. We're fully licensed to operate in Illinois and carry comprehensive general liability insurance. This protects you, your home, and our workers in the unlikely event of an accident. Don't hire any contractor who can't provide proof of insurance—it's not worth the risk.

Absolutely—free, no-obligation estimates. We'll come to your property, assess the work needed, and provide a detailed written estimate. No pressure, no gimmicks. We'll tell you honestly what you need and what it's going to cost. You can take your time deciding, and there's never any obligation.

It varies by season and current workload, but we can usually schedule most projects within 1 to 2 weeks of your approval. During peak seasons (spring and fall for roofing, summer for paving), it might take a little longer. Emergency repairs we can often get to sooner. Just ask when you call, and we'll give you a realistic timeline.

We're based in Orland Park and serve the greater Chicago land area, including Tinley Park, Oak Lawn, Homer Glen, Mokena, Frankfort, Palos Hills, Bridgeview, and surrounding suburbs. If you're not sure whether you're in our service area, just give us a call. If we're not close enough to serve you efficiently, we'll tell you and might be able to recommend someone who is.

We accept cash, checks, and all major credit cards. Payment terms are typically split: a deposit to secure your spot on our schedule, with the balance due upon completion. We don't offer financing through us, but we're happy to discuss payment timing if you need flexibility. The bottom line: we'll work with you to make this as straightforward as possible.